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= FAQs =

Knock yourself out. We’re not your mom.

All our products are made in the same kitchen and we do not recommend you order our cookies if your allergy is serious. Health isn’t a laughing matter.

We do sell frozen cookie dough pucks for you to bake yourself. Don’t tell anyone, though. It’s a secret.

Cookie cakes take about an hour to bake, cool and decorate. Jeez, say that ten times fast. If you want us to like you too, give us at least a few hours notice for cookie cake deliveries and pickups.

Yep. You can order from anywhere to anyone in our delivery area. We recommend you only do it for people you like.

That’s a definite maybe. We like to stay close to home, but if you’re located in a neighboring town and it’s a big enough delivery, we’ll consider it. Depends on how busy we are. We do not ship.

Incentives. We love online orders because it helps with speed and accuracy. It also saves you time and, coming soon, you’ll be able to earn loyalty rewards if you’re a Hot Box connoisseur.


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